A guide to Information Centres

An illustration of people huddled around a board on a wall

Create an open and empowering culture for your organisation with Information Centres. This tool allows you to monitor team performance against key measures, display key information, drive team accountability, and provide a place for team members to highlight problems / questions for review & action. 

Why use ICs?

  • Monitor team performance against key measures

For front line teams, these are NOT your usual lagging KPIs – they are leading indicators that the team can influence & improve day-to-day.

  • Display team purpose, team skills and experience
  • Drive team accountability for performance
  • Show & review key process maps or work standards for the team
  • Provide a place for team members to highlight problems or questions for review & action

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