Everything you need to know about the seven wastes Identify waste to cut from your processes Table of Contents What are the seven wastes? Waste is anything that doesn’t add value to your product or service. Every activity in your organisation either adds customer value, or cost (Waste). Reducing waste allows your team to spend […]
Six actions that will make a real impact on your repairs performance Performance improvement in Housing These practical actions have made a substantial impact in the vast majority of the 20+ housing organisations we’ve worked with. We’ve seen clients achieve improvements such as > 40% increase in jobs completed per day, a significant (> 50%) reduction […]
Closing the feedback loop in Housing & Local Authorities A discussion panel in partnership with SocietyWorks Reporting communal problems can be a stressful experience for both Housing Associations / Local Authorities and your residents. Make this process smoother. In this panel discussion, we focus on the challenges and a solution from SocietyWorks called Fix My […]
Five actions that will make a real impact on your voids performance Performance improvement in Housing Let’s kick off 2023 with five actions you can do now to improve your Voids process performance. These practical actions have made a substantial impact in the vast majority of the 20+ housing organisations we’ve worked with, and we’ve […]
Sustainability focus for Housing in 2023 Insights from a social housing provider Photo credit: Grand Union (source) Claire O’Brien is an Environmental Sustainability Manager at Grand Union Housing Group. We asked Claire for her insight into the major themes for sustainability in Housing this year. Here is Claire’s answer from the perspective of a social […]