Increased donor satisfaction at Blood Cancer UK Download client story The client Blood Cancer UK, the UK’s leading blood cancer charity, primarily focuses on the funding of research into treatments for the many different types of blood cancer that affect people of all ages (leukaemias, lymphomas, etc.). The challenge Most of Blood Cancer UK’s research […]

Jenna Moore’s view on Information Centres at Blood Cancer UK Download client story The Client At the start of 2018 Blood Cancer UK embarked on the creation of a new Support Relations Team in their Edinburgh office. Ad Esse supported this change through helping the team develop their Information Centre. A little under a year […]

Streamlined administration at Rennie Grove Download client story here Results & ROI Nursing line telephone call-handling time reduced by 40% Reduction of 90% in the time taken to produce daily rotas Rota process made 100% error free through introduction of self-checking The Client Rennie Grove Hospice Care is a charity providing care and support for […]

Improved events process at Blood Cancer UK Charities Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story here Resulte & ROI A standardised process that has reduced the number of process steps from 56 (average) to 31 67% reduction in failure demand calls […]