A2 Dominion improve voids and repairs process Download client story here Results & ROI Reduction in inbound failure calls to Customer Support Centre from 57% to 18% Improved voids process performance with 96% of voids return dates being met Financial savings due to significant reduction of duplicated roles and responsibilities Simplified IT systems for more […]
Standardised processes at Aster Group Housing Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story Results & ROI Identified cost savings of £200k across the Group Increased error-proofing and mistake-proofing throughout the processes Streamlined and standardised processes with duplication and […]
Void time savings at Vale of Aylesbury Housing Trust Housing Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story here Results & ROI Within four months void turnaround dropped from 31 at redesign stage to 15.5 when implemented Cost per […]
New measures at Vale of Aylesbury Housing Trust Housing Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story Results & ROI General jobs appointed at first point of contact up from 68% to 74% within 6 months Gas jobs appointed […]
Efficient services at Vale of Aylesbury Housing Trust Housing Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story here Results & ROI Going paperless for the occupancy checks and the new tenant visits has saved the team circa £2419.14 a […]