Ad Esse at Tower Hamlet Homes - improve leasehold income processing

Happier residents at Tower Hamlet Homes

Happier residents at Tower Hamlet Homes Housing Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story here Results & ROI Calls handled increased from 25% in previous year to 84% after the review during the peak April call period Improved […]

Ad Esse at mhs homes - Lean Champions

mhs homes appoint Lean Champions

mhs homes appoint Lean Champions Housing Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story here Results & ROI In house Lean capacity and capability developed within mhs homes Service Improvement Team Ability to undertake all internal reviews and support […]

Ad Esse at mhs homes - 5S

More productive staff at mhs homes after 5S

More productive staff at mhs homes after 5S Download client story here Results & ROI mhs homes has identified a total saving of 10 minutes per week per employee across office-based staff. To date the organisation has delivered a 32.30% reduction in files – 355,277 files deleted, 135.52 GB space created and 29,668 folders removed […]

Ad Esse at Hyde Group - improve support services

Hyde Group improve resident service satisfaction

Hyde Group improve resident service satisfaction Housing Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story here Results & ROI On completion of this project, the expected benefits included: Increased engagement from residents with clear expectations set and managed Improved […]

Ad Esse at Kidney Research UK - streamline processes

Streamlined processes at Kidney Research UK

Streamlined processes at Kidney Research UK Charities Share this page Share on facebook Share on twitter Share on linkedin Share on email Share on whatsapp Share on pinterest Download client story here Results & ROI Capacity savings of approximately 2 FTE Significantly reduced number of hand-offs required to process cheques reduced – e.g. processing  an […]