Episode 6: Katie Hart (Part 1) Understand, communicate and engage your customers with neuromarketing Katie Hart is an expert in neuromarketing and helps organisations practically apply neuroscience to understand why people behave the way they do. This is useful for leaders, CI practitioners and CI champions who want to engage others in improvement programmes, as well […]
Episode 5: Daniel Rowles Building a digital culture for a successful digital transformation Daniel Rowles is CEO of Target Internet, a digital marketing guru, consultant, and proud author of many books, including the subject of today’s podcast, Building Digital Culture. In this special edition of Not Another Book Review, our guest presenter is our very own […]
Episode 4: Terry Spillard Start your day with a habit to elevate your life Terry Spillard is the Assistant Director of Customers at Golding Homes, a housing association providing homes and services across Kent on the East coast of England. Build a habit for focus in the morning to win your day with the 20/20/20 formula. See […]
Episode 3: Helen Moulinos Managing your tasks effectively Helen Moulinos is the Chief Executive of POhWER, bringing a creative, empathetic & commercial approach to the role. Previously, Helen has held senior positions in the charity and private sectors, and has worked in organisations such as Marie Curie, Age UK and Alzheimer’s Society. As a survivor […]
Episode 2: Isabel Varey Sharing feedback effectively to build relationships Isabel Varey is the Customer Experience Director at Stonewater Housing, founding member & Co-Chair of Women in Social Housing East, and Chair of the Chartered Institute of Housing (East region). Build relationships by delivering effective feedback to your colleagues and direct reports by implementing ideas […]