How to set up your digital voids tracker With MS Planner In this video, Yeukai Chikowore demonstrates how to set up your digital voids tracker on MS Teams. For help with setting up your tracker, or improving the performance of your voids process, email us at hello@ad-esse.com. Go back to Knowledge Hub Scroll to top

Why Continuous Improvement? With Rhiannon Gibbs At Ad Esse, we love continuous improvement. In this video, Rhiannon Gibbs shares the benefits of creating a culture of continuous improvement, and how to get started in your organisation. For help with embedding a culture of continuous improvement, email Rhiannon at hello@ad-esse.com. Go back to Knowledge Hub Scroll […]

Don’t make the same mistakes How to lead a culture of continuous improvement In this recorded webinar, Rhiannon Gibbs explains how to create a culture of continuous improvement with mistake proofing. If you need help implementing mistake proofing into your organisation, email hello@ad-esse.com. Go back to Knowledge Hub Scroll to top

How to measure customer satisfaction To drive continuous improvement In this illustrated video, Ad Esse Director, Rhiannon Gibbs explains how to measure customer satisfaction. Never gather any information if you aren’t going to act on what it tells you. The purpose of measuring customer satisfaction is to drive improvement by understanding problems or opportunities to […]

How to use control charts A tutorial from Gurdeep Gahir In this video, Ad Esse Director, Gurdeep Gahir explains how to set up and use control charts to measure your process performance. Also known as ‘Shewhart charts‘. A process improvement tool that tells you when to act by measuring your performance in the form of […]