Continuous Improvement and Cyferd

In today's ever-changing world, organisations must continuously evolve to stay on top of service delivery and customer expectations. This need for continuous evolution means having the capability to adapt and continuously improve. With that comes a need to deploy IT systems that can adapt and grow alongside these services. However, many organisations find themselves constrained by their existing IT ecosystems, which are often rigid, operate in silos, and are costly to upgrade or replace. 

Traditionally, to overcome these constraints, many opt to deliver a step change by creating an IT Transformation plan, where systems, technology, and ways of working are replaced in order to stay ahead of what is needed.  It’s not unusual to see this process then repeated every few years. Aside from the very high cost of the systems themselves, IT transformations consume a lot of the organisations’ capacity, and can dominate change plans for many years, even holding up other vital value-adding projects.

This constant step change is exhausting, and often doesn’t go to plan which prolongs the implementation of the new technology and by the time you are finished – it’s time to start again… 

There has to be a better way.  

This cycle of IT transformations can be broken by taking a different approach; an approach which means your systems, and even your whole digital ecosystem, can continuously improve and adapt as your organisation evolves and improves. 

Continuous improvement (CI) is a cornerstone of good organisational strategy. Want to be clear what CI is, and why it’s great? Listen to our explainer here - it’s only a couple of minutes long.  CI involves regularly assessing and enhancing your services and ways of working to meet changing requirements, legislation, and customer expectations. For IT systems, this means being able to integrate new technologies, scale operations, and adapt to new business models without significant disruption. 

A platform that evolves alongside continuous improvement

As an organisation committed to embedding Continuous Improvement in social purpose organisations, we needed to base our systems work on a platform that could evolve and adapt alongside organisations, not hold them back. Cyferd is that system - our chosen platform for systems development; it is a truly adaptive and intelligent IT system fundamentally designed to support continuous improvement. It is flexible, scalable, and capable of integrating with existing and emerging technologies.  Any system built on Cyferd has adaptability that allows organisations to quickly respond to changing requirements, to innovate, and ultimately continuously maintain the best possible service levels for customers.   

 The best bit, when you work with us to implement a Cyferd solution, we will train your people to further develop your system, so you can make the continuous improvements required without needing to pay others to do it for you.   

So, whether your drivers for new systems are a completely new operating model, the need for efficiencies, replacements for old/unsupported systems, better integration, or more flexibility, know that committing to the Cyferd platform now could mean you never have to implement another platform again.  Don't believe me?  Schedule a demo today by emailing hello@ad-esse.com and we will show you what it can do.