Our Services

We are a Lean business improvement consultancy; often referred to as change or transformation consultants. If you need to make improvements to your customer service, staff and stakeholder experience, or to your performance, then get in touch.

We can help you to achieve your desired outcomes and create an organisation that can continuously improve and adapt to the ever-changing world, without ever losing focus on what really matters; people. 

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Develop your people & culture

A continuous improvement culture requires in-house expertise to thrive. It is not sustainable to rely on others to drive your improvement agenda. We work with clients to develop in-house continuous improvement expertise, including improvement practitioners (they are like internal consultants who can facilitate improvement), we up-skill leaders in how to cultivate and nurture a continuous improvement culture, and we work with your front-line colleagues on how to improve their services. Doing this ensures that the whole organisation works cohesively together with an improvement focused culture.  

Ask about skills transfer or our LCS qualifications

Improve your services

Do you need to improve your services? With customer expectations and needs changing all the time, and challenging social and economic conditions, how do you know if you are delivering the right services in the right way, creating maximum value, without compromising on quality, compliance and profitability? Using Lean principles will enable you to deliver better, cheaper and higher performing services, that deliver more customer value, all at the same time.  

Ask about our service reviews

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Optimise your organisation design

Is your organisation set up properly to efficiently deliver your mission and the best customer experience? Sometimes it’s necessary to take a step back and to assess how your fundamental set up, including your processes, measures, structure, systems, etc, supports the delivery of your organisations mission and strategic plans.  

Ask about our organisation design sessions, full transformation programmes, or workplace design.

Successfully embed & sustain improvements

Our Implementation Manager takes a leading role in your project, making sure all your governance requirements are met, actions are implemented at pace to an agreed timescale, and benefits achieved and evidenced. As well as doing the work quickly and efficiently, our Implementation Manager coaches your people to make sure that future project delivery can be done in-house, if desired. With this offering supplementing our consultancy, we can guide you through a project from start to finish with limited disruption to services, avoiding employee frustration and wasted time, effort, and money.

Ask about our Implementation Managers.

Implementation Manager - Guarantee your project success

Your guide to sustainable continuous improvements

Browse through Ad Esse’s services guide for more information about our offerings. We recognise that your organisation is different from everyone else; get in touch to discuss your challenges.

Our Services Guides

Download our guides below for more information about our services. To discuss your needs, get in touch through our Contact page or email hello@ad-esse.com.

Our process

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Procurement

National Framework Partnership - Framework Partner

We are part of the National Framework Parternship. See us here! NFP deliver fully compliant, dependable procurement solutions for housing, blue light, education, charity, healthcare, transport, local authority, and government organisations.

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We’re fully accredited Bloom suppliers. Opening up procurement for the public sector, Bloom provide a marketplace for buying & managing services and is OJEU compliant.

Constellia logo

We’re also a registered with Constellia service provider. Established in 2007, Constellia enables public and private sectors to buy Consultancy services effectively.