Ad Esse service charges

Solving an age-old problem for the Housing sector

Street of houses images for Ad Esse Service charges

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78% of turnover on average comes from Rent and Service Charge income statistic
21% service charge shortfall for 20/21 statistic

The scale of the service charge problem

Does this feel familiar?

For many years, service charges have been a challenge for housing providers. Grappling with the changing demands of customers, interpreting leases, meeting legislative requirements, and maximising recovery all require very different skills. Understandably, organisations have struggled to tackle the problem, often being put in the ‘too hard to do’ box.

Service charges illustration by Ad Esse Consulting