Tag: Target Operating Model

A Target Operating Model illustration with three people holding a cat.

Three reasons why it’s important to get your Target Operating Model right

Three reasons why it’s important to get your Target Operating Model right Deliver organisation-wide change effectively and generate customer and staff satisfaction Over time, customer demands change as new technology and legislation appears, the market changes, and customer expectations increase. As a member of your organisation’s senior leadership team, it’s frustrating when something is holding […]

An illustration by Ad Esse Consulting of a cat with a food bowl with the name 'TOM' written on the front. A food pouch is beside the cat with target operating model icons on the front.

What is a Target Operating Model?

What is a Target Operating Model? Clarify your organisation’s purpose and how it’s delivered Your organisation’s purpose is important, it’s what gets you up in the morning. But are you clear on what your purpose is, and how your organisation can deliver that purpose? Meet our friend, TOM. Definition of a Target Operating Model (TOM) […]